At KinAya, we are committed to protecting your privacy and managing your personal information responsibly in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

What Information We Collect We may collect personal information such as: Your Name Contact Details Date of Birth Health Information NDIS Number Emergency Contact Details Other Relevant Information Required to Provide Disability Support Services

How We Use Your Information Your information is utilised to: Deliver High-Quality Disability Support Services Communicate with You, Your Family, and Authorised Representatives Fulfil Legal Obligations and NDIS Compliance Requirements Improve Our Service Delivery

We only use or disclose your personal information for the purpose for which it was collected, for a related purpose with your consent, or when required by law.

Storage and Security KinAya takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is securely stored in both electronic and physical formats.

Accessing and Updating Your Information You have the right to request access to your personal information and request corrections if it is inaccurate, incomplete, or outdated. Please contact KinAya using the details below to make a request.

Third Parties and Overseas Disclosure We do not share your personal information with third parties or overseas recipients unless required by law or with your explicit consent.

Cookies and Website Analytics The KinAya website may use cookies and analytics tools to enhance user experience and monitor site traffic. This data is anonymised and used only for statistical purposes.

Contact Us If you have any questions, concerns, or requests regarding your privacy or personal information, please contact the KinAya team via our official channels.